Orders typically ship within 2 business days of an order being placed.
Saranoni offers a variety of shipping options through multiple shipping providers including the US Postal Service and FedEx. The shipping charge on your order is based on the shipping method chosen as well as the weight of your order. US Postal Service Parcel Post does not include tracking.
Once your order has shipped, you will receive a shipping confirmation email that will include a tracking number so you can track the progress of your shipment. If you have any questions regarding the status of your order please send us an email at orders@saranoni.com or give us a call at 435 755 3200.
The Saranoni website is integrated with PayPal, so you can easily pay for your order with a credit card or debit card. If you don’t have a PayPal account, just click Checkout and use your credit card or debit card to pay. If you click Checkout rather than selecting PayPal your transaction will still be processed through PayPal but you can do so as a guest without creating an account or logging in. If you already have a PayPal account simply login to your existing account to quickly and securely complete your order. And, if you do not already have a PayPal account but would like to create one, you can quickly create one as part of the checkout process. You can then use your PayPal account to make purchases on this site and other sites that support PayPal.
PayPal is a leader in online payment processing and provides a secure way to pay for your purchases. Your card information is kept secure by PayPal and is not shared with Saranoni. PayPal protects you if there was ever an unauthorized transaction processed through your account.
If you are sending a gift to someone or want to receive your order wrapped up and ready to give, Saranoni offers gift wrapping at no extra charge. Simply request gift wrapping in the “Gift Note/Order Comments” section at checkout. The order will be wrapped in cellophane and topped with a satin ribbon.
You will find a “Gift Note/Order Comments” section during the checkout process. This section allows you to write a customized gift message that will be included with your order.
If the shipping name and address differ from the customer name and address, we will not include a sales receipt with the order unless specified by the customer in the “Gift Note/Order Comments” section.
If you are not happy with your purchase from www.saranoni.com, you may return it for a full refund or exchange within 30 days of the purchase. All returns must be in the original packaging, have all tags still attached, come from a smoke-free environment and not have been washed or used. If an item has been reduced in price since the purchase, the sale price will apply. If an item has been discontinued, the item may not be eligible for return or exchange. Shipping charges are not refunded. Personalized or custom order items are not eligible for return. Refused shipments will be charged a 25 percent restocking fee.
If you purchased your Saranoni product from another retailer or web site and you are interested in returning or exchanging your product, please refer to the return and exchange policy for the company where you made the purchase.
Sales tax is only added to orders that ship to a Utah address and the tax rate that applies to these orders is 6.55%. Sales tax is not added for orders that ship to other states or outside the U.S. Important Sales Tax Information for Oklahoma, Vermont, and South Dakota Customers: Saranoni is not obligated to, and does not, collect Oklahoma, Vermont, or South Dakota sales tax. Your purchase is subject to Oklahoma, Vermont, and South Dakota sales tax unless it is specifically exempt from taxation. The purchase is not exempt merely because it is made over the Internet. The States of Oklahoma, Vermont, and South Dakota require Oklahoma, Vermont, and South Dakota purchasers to report all purchases that were not taxed and pay tax on those purchases. The tax may be reported and paid on the individual income tax return or by filing a consumer use tax return.
Saranoni is always looking for retailers who are interested in selling Saranoni products. To apply to become an Authorized Saranoni Retailer complete the retailer application at http://www.saranoni.com/retail-application/. You must have a sales tax ID number to qualify. We look forward to receiving your application.